We are committed to protect your privacy. This notice explains in what way we collect and user personal information about you.
It applies to this website: https://www.ragecraftstudio.com/
The data controller of your personal information collected through the Website is Ireneusz Zielinski, Torun, Jana Michala Hubego 7/10, 87-100, Poland.
The data processor (website hosting) of your personal information is processed by Shopify Inc.,150 Elgin Street, Suite 800, Ottawa, ON, K2P 1L4, Canada.
Please read the notice to understand for what purposes and how we use your personal information.
1. Type of information about you
We can collect, store and use the following personal information:
Personal contact details such as name, title, address, email address and telephone number.
Details of purchases and transactions carried out through the Website and fulfilled by us.
Information submitted as a part of surveys or product reviews.
Records of correspondence with you whether by email, website chat, social media or otherwise.
Social media profile information, including profile name and picture
Details of your visits to the Webiste and information about how your device has interacted with our Website, including number of visits, pages accessed and links clicked
Information collected automatically from your device, including IP address, device type and geographic location
2. How do we collect your personal information?
We collect information that you provide voluntarily – during registration process, placing and order, subscribing to marketing communication with us, sending questions to us. Information is collected during the contact with our Customer Service Team.
Whenever we ask you to provide your personal information, you will be informed about this.
We may collect information automatically during your visit at our Website in order to improve our products and service.
Some of the information that can be collected might be using cookies. It is used by us to collect and use personal information about you for internet-based advertising.
3. Why do we collect your personal information?
We collect your personal information for the following purposes:
To share with you information about our products that you request from us or which we believe can be interesting for you.
To create an account for your convenience of placing the order.
To fulfill our obligations arising from any contracts entered into between you and us (e.g. placing the order for a product).
To process refunds.
To respond to any inquiries from you.
To notify you about changes to our service.
To contact you and to update you in respect of any partially complete or incomplete orders you placed with us.
To receive and analyze your feedback as part of our customer surveys.
To improve and optimize of our services to you.
To collect information about your preferences and adjust our site and newsletter according to your individual profile.
To address any disputes which may occur between us.
To prevent illegal or undesirable activities within the Website
Legal basis for your personal information collection presented above depends on the personal information concerned and the specific context in which it is collected by us: a) to fulfill a contract with you b) where the processing is our legitimate interest and not overridden by your rights c) where we have your acceptance to do so or d) where we are legally obliged to collect your personal information.
When we collect your personal information with accordance to our legitimate interests, this will normally be for our legitimate commercial interest to manage the Website and provide it to you alongside with our products as well as interaction with you such as replies to your inquiries and deliver customer service and analyze customer behavior including purchase and optimization of our marketing activities. It is possible that we can have other legitimate interests and if relevant we will make it clear to you at appropriate time to present that legitimate interests.
In case of further clarifications needed by you please contact us. See section “Contact us”.
4. What if you do not provide personal information?
In case you do not provide specific information when we ask for it, we will not be able to perform any contract there is between us, such as, placing the order by you or it can be preventing us from being compliant with our legal obligations.
5. What if you do not provide personal information?
Your personal information will be used only for the purposes for which we stored it. In case we need to use your personal information for not related purpose, you will be notified with explanation of the legal basis of doing so.
Please be informed that your personal information can be processed without your knowledge where it is required or allowed by law.
6. Is your personal information secured?
Your personal information is secured as our platform provider (processor of your data i.e. Shopify) placed necessary technical and organizational practice including site access controls, security controls, polices and procedures.
Only authorized personnel may access your information that is collected electronically within our systems.
7. With whom we may share your personal information?
Your personal information may be shared in situations of:
Service provider – we share your personal information with third parties who provide service to us such as: website hosting, website optimization and analytics, payment processing, delivery, marketing communication hosting, document and information collaboration and sharing, IT services. Any details required by you might be available on request. You can contact us (see section “Contact us”).
All service provides are obliged to take appropriate security measures to protect your personal information. Third party service that we work with are not allowed by us to use your information for their purposes. They are only allowed to process your personal information for specified purposes.
Law – we may share your personal information with some government agencies, courts or third party where such disclosure is mandatory or necessary such us a matter of applicable law, establish or defend our legal rights or protect your interests.
Consent – we may share your personal information where you have approved us for such disclosure.
8. Your personal information outside EU
We can transfer your personal information outside the European Economic Area (EEA), for instance, our Website is hosted on servers within Europe and Canada. We will transfer your personal information outside European Union in case there are implemented adequate protection measures. We use the following protection measures:
Sharing data with countries approved by the European Commission
Using model contractual clauses approved by the European Commission
In case of any additional questions on protective measures outside of EEA they are available on request. See section “Contact us”.
9. How long do we store your personal information?
We only store your personal information for as long as required for purposes that were listed above. We also take into consideration any requirements for legal, accounting or reporting requirements.
If there is not ongoing contract between us and no need to process your personal information we may delete or anonymise your data.
In order to assess appropriate retention timeframe for your personal data we take into consideration the amount, nature and sensitivity of the personal data as well as the risk of harm from unauthorized use or disclosure. We also consider whether we are able to reach those purposed using other means and applicable law.
10. What are your rights regarding your personal information?
You have a right to:
Request access to a copy of your personal information we collect about you
Request to update and/or correct of any incomplete or inaccurate information we collect about you
Request to delete the information where there is no purpose for continued processing
Withdraw your consent at any time for data processing
Object to processing of your information where we are relying on a legitimate interest to process your information.
Limit the scope of your personal information processing
Opt out at any time of marketing communication we may send to you
If you have any questions regarding your rights please see section “Contact us”.
11. Update us in case of any changes
We would like to make sure that your personal information we store about you is correct and up to dated. In case of any changes please contact us (see section “Contact us”).
12. Updates in this privacy notice
We may be updating this privacy notice occasionally. We will inform you if there are any changes. In case of legal requirements we may obtain your consent to any material changes.
Current version of privacy notice was updated on: 24th May 2018.
13. Contact us
In case of any questions please contact us by email: firstname.lastname@example.org